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FAQs - Frequently asked questions |
Can I contact you by phone?
We prefer you to contact us via e-mail, this enables us to respond to
all your queries quickly and efficiently. Please find the relevant
contact details for your enquiry in the CONTACT US section.
Can you leave the delivery at an agreed hiding place?
No, Delivery can only be made to the address supplied when placing the
order and requires a signature on receipt.
I’m not going to be in when you deliver my parcel. What will happen?
The carrier will leave you a card informing you that delivery has been
attempted. On this card will be instructions on how to obtain your
parcel.
I need to change the delivery address of my order
This will depend on the status of your order but this may be possible.
Please email stating your order details.
I‘ve just placed an order, can I change it?
This will depend on the status of your order. Please check your order
information by e-mailing us to find out the status of your order, it may
be possible to amend your order if has not been picked and processed.
Can I cancel my order?
This will depend on the status of your order. Please check your order
information by e-mailing to find out the status of your order. Please
contact us as soon as possible.
Do you do wholesale?
Yes we do, E-mail us for more information on wholesale prices and
products. |
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